Software Project Manager (Customer-Facing) (m/f/d)

About the Role:

As a Project Manager, you’ll serve as the key link between our clients and internal teams, translating customer needs into clear software requirements, ensuring high-quality delivery, and building long-term relationships based on trust. This is an ideal role for someone who’s technically curious, people-savvy, and driven to see great software make a real-world impact.

Within your first 6 months, you’ll assume ownership of multiple customer projects and guide them through the full release cycle - from requirement discovery to deployment and delivery.

As we grow, so will your opportunity to shape how project management evolves within G&S SatCom and your opportunity to grow your career within the company. As part of our journey together, you will aid in shaping the way software changes the satellite industry in the future.

What You'll Do:

• Act as the primary point of contact for assigned customers
• Build and maintain trust-based, long-term relationships
• Translate customer needs into clear, actionable requirements
• Collaborate closely with developers, designers, and other PMs
• Manage project timelines and internal coordination to ensure smooth delivery
• Travel to customer sites occasionally (1-2 times per year, if needed)

What We’re Looking For:

• Excellent communication skills in English (written and spoken)
• Strong interpersonal skills with a proven ability to build customer trust
• Solid understanding of software concepts with a quick learning curve
• Comfortable discussing technical topics without being a developer
• Self-driven, reliable, and motivated by delivering value to customers
• Ability to adapt to a fast-changing environment
• Able to work regularly during US East Coast hours (afternoons/evenings in Germany)
• Willing to be on-site during onboarding and training (initial weeks)

Nice to Have:

• Experience in satellite communications or telecom
• Prior involvement in customer-facing software delivery projects
• Background in a technical role in the software world
• German language skills (spoken and written)

Why Join Us:

You’ll join a collaborative, ambitious, and friendly team where contributions are visible and valued. We move fast, solve real-world problems, and genuinely care about what we build - and who we build it for. If you’re ready to make a difference through software, we’d love to hear from you.

What we offer you:

• Flexibility: You have flexible working hours, an overtime account that lets you leave early from time to time, and the opportunity to work remotely on occasion.
• Security: We provide you with accident insurance that also covers you privately, as well as the option to take out a company pension plan. You can also park your car or bike for free in our company parking lot.
• Feedback culture: From day one, you’ll have a mentor at your side to support you. During your onboarding period, you’ll have multiple feedback sessions; after the probation period, you’ll have semi-annual feedback discussions. In these, you receive feedback from us - and give us feedback too - so both sides can continue to grow!
• Communication & sense of community:We’re all on a first-name basis, promote respectful interactions, and subsidize team events outside the office to strengthen team cohesion.
• Quality of life: Use our corporate fitness partner Hansefit, lease a business bike or e-car, enjoy fresh fruit and crunchy nuts at our snack bar, or shop at discounted rates through Corporate Benefits.

Unser Technologie Stack:

• Backend: PHP
• Frontend:Angular, supported by HTML, CSS and TypeScript.
• Databases: MySQL, PostgreSQL and TimescaleDB for data-intensive applications.
• Version control and CI/CD: Git for versioning and Jenkins for continuous integration and deployment.
• Project management: Jira for the organization and efficient handling of projects.
• AI: GitHub Copilot